Fireworks AI
Fireworks AI

AI Field Engineer - Enterprise

Full-time
Remote
San Mateo, CA,New York, NY
$176K - $224K (OTE: $220K - $280K)

$220,000 – $280,000 OTE (80/20 base/variable split). Variable component paid quarterly based on individual and team performance. Compensation scales with experience — candidates with 10+ years may be considered for above-range packages. Meaningful equity included on top of OTE.

About this role

We are looking for an AI Field Engineer (Enterprise) with 3+ years of experience to embed with Fireworks AI's most ambitious enterprise customers and turn complex GenAI challenges into production systems — fast. You'll be the technical tip of the spear, pairing deep hands-on engineering with the executive presence to earn trust across large organizations and drive deals from first discovery call to production deployment.


What will you be doing?

  • Lead technical discovery calls, scope POCs, and run load tests and evaluations to validate the right model architecture and deployment configuration for each enterprise customer

  • Build end-to-end POCs and production integrations hands-on-keyboard inside customer environments, navigating their infrastructure, security requirements, and organizational constraints

  • Guide customers on model selection, fine-tuning strategy (SFT, DPO, RFT), and evaluation frameworks — moving them from open-model exploration to production at scale

  • Manage multi-stakeholder enterprise relationships — identifying technical champions, navigating org politics, and aligning the right people to move deals forward quickly

  • Feed recurring customer pain points and deployment patterns back into the product roadmap, acting as a direct feedback loop between the field and engineering


Key Requirements

  • Deep hands-on experience with LLM inference and/or training — working knowledge of open-model frameworks (vLLM, SGLang, TensorRT-LLM) and fine-tuning workflows (SFT at minimum; DPO/RFT a strong plus); candidates with only closed-model/API-wrapper experience will not clear the bar

  • Proven ability to ship production code inside a customer's environment — not just advisory work; you've built and deployed POCs/MVPs that ran in someone else's prod system

  • Strong Python skills plus GPU/cloud infrastructure experience (AWS, Azure, or GCP) and comfort with Kubernetes

  • Executive presence and enterprise navigation skills — able to run a technical deep-dive with an ML engineer and present architecture trade-offs to a VP in the same afternoon

  • Pre-sales or customer-facing field engineering experience (FDE, Applied AI Engineer, Solutions Architect, or similar); pure software engineers without customer-facing exposure are not a fit

in client-facing AI/ML roles — solutions architects, forward-deployed engineers, customer success engineers, Applied AI Engineers, Sales Engineers, AI Infra/ML Engineers, and Software Engineers with client-facing exposure
Salary
$176K - $224K (OTE: $220K - $280K) ($220,000 – $280,000 OTE (80/20 base/variable split). Variable component paid quarterly based on individual and team performance. Compensation scales with experience — candidates with 10+ years may be considered for above-range packages. Meaningful equity included on top of OTE.)
Equity
Competitive equity
Visa sponsorship details
Open to visa transfers (e.g. OPT, H1B transfers)
Additional visa sponsorship details
H-1B transfers and TN visas sponsored. O-1 considered on a case-by-case basis
Remote work policy
US-based, remote-friendly; offices in San Mateo, CA and New York, NY. Role requires regular on-site travel to enterprise customers.
Full-time position
Location
San Mateo, CA, New York, NY
Tech stack
Python, vLLM, SGLang, TensorRT-LLM, Kubernetes, AWS, Azure, GCP, Azure AI Foundry, AWS Bedrock, AWS SageMaker, GCP Vertex AI, LLM Fine-Tuning (SFT, DPO, RFT), GPU Infrastructure, Open-source LLM frameworks
About Fireworks AI

Fireworks is the fastest way to build, tune, and scale AI on open models. Ship production-ready AI in seconds on our globally distributed cloud infrastructure, optimized for your use case. Fireworks powers production workloads at companies like Uber, Doordash, Notion, and Cursor—delivering 15× faster speed, 4× lower latency, and 4× more concurrency than closed models.

Team size

211 employees

Founded

2021

Total funding

$1.5B

Company locations

San Mateo, CA +1
About the team

The AI Field Engineering team for AI Natives is a small, high-velocity unit led by Roberto Barroso Luque. At the time of this intake call, the team consisted of Roberto and two others — and the mandate is to grow fast by first bringing in a tight cohort of three to five exceptionally senior engineers who will become the leads of a much larger team within six months.

The culture is best described as flat, low-ego, and extreme-ownership-first. There are no senior, lead, or principal title distinctions — everyone is expected to roll up their sleeves, take ownership from day one, and do whatever needs to get done regardless of job boundaries. Arrogance is a non-starter; the team actively screens it out. As Roberto put it: "We don't vibe with people that are arrogant."

The AI Natives team operates at a distinctly faster pace than the Enterprise segment. The accounts they serve — companies like Harvey, Perplexity, and Sierra — are enterprise-scale companies that move at the speed of YC startups. That means engineers need to be comfortable with rapid context-switching, ambiguity, and learning on the fly. The expectation is that new hires are client-facing by week one or two, owning POCs and MVPs directly alongside account executives and customer engineering teams.

What sets this team apart from the Enterprise side is a deeper technical bar and a stronger product feedback loop. Engineers here are expected to push PRs directly to the Fireworks codebase, contribute to internal product initiatives, and translate field learnings into concrete platform improvements — not just advise customers. Product intuition and a genuine interest in shaping the roadmap are valued alongside engineering depth.

The team draws inspiration from forward-deployed and professional services models — think Palantir, BCG X, McKinsey Quantum Black — where engineers are both deeply technical and highly client-effective. Roberto himself came from BCG X and brings that structured, systems-thinking approach to how the team operates and how it hires.

Fireworks as a whole was founded by veterans of Meta PyTorch and Google Vertex AI, and that pedigree shapes the technical culture: rigorous, curious, and builder-first. The company embraces AI natively — candidates who haven't worked with open-source models or built GenAI features are not a fit. The team is looking for people who are hungry to learn, embrace AI as a craft, and want to build something genuinely new from the ground up.

Tech stack
Python, vLLM, SGLang, TensorRT-LLM, Kubernetes, AWS, Azure, GCP, Azure AI Foundry, AWS Bedrock, AWS SageMaker, GCP Vertex AI, LLM Fine-Tuning (SFT, DPO, RFT), GPU Infrastructure, Open-source LLM frameworks
The product

Fireworks AI is a high-performance generative AI inference platform purpose-built for teams that need to ship production-ready AI fast. The platform enables developers and enterprises to build, fine-tune, and scale AI applications on open models — without the latency, cost, and lock-in that come with closed-model APIs.


At its core, Fireworks delivers industry-leading LLM inference speed on a globally distributed cloud infrastructure. Independently benchmarked as the fastest in the industry, Fireworks offers 15× faster speed, 4× lower latency, and 4× more concurrency compared to closed model alternatives — making it the infrastructure of choice for latency-sensitive, high-throughput production workloads.


Key platform capabilities include:

  • Optimized open-model inference — deploy and serve leading open-source LLMs at scale using frameworks like vLLM and SGLang, with support for quantization, optimal serving shapes, and GPU infrastructure tuning

  • Fireworks Training — a fine-tuning suite supporting SFT, DPO, and reinforcement fine-tuning (RFT) workflows, enabling teams to customize models for their specific use cases without sacrificing speed or quality

  • Evaluation frameworks — production-quality eval tooling that goes beyond benchmark scores to measure real-world performance metrics

  • Function calling and multimodal models — proprietary model innovations developed directly from Fireworks' production systems

  • Enterprise-grade infrastructure — SOC 2 compliance, data residency controls, and integrations with hyperscaler AI platforms including Microsoft Azure AI Foundry, AWS Bedrock/SageMaker, and GCP Vertex AI


Fireworks powers production workloads at companies like Uber, DoorDash, Notion, and Cursor — teams that have chosen Fireworks because their core products depend on AI running reliably, quickly, and at scale. Whether a customer is just beginning their open-model journey or already running open models in production, Fireworks provides the inference foundation and expert field support to get from prototype to production fast.