Senior Fullstack Engineer at Serval. **San Francisco, on-site, 5 days/week.** Build AI platform core components; collaborate with CTO for new product capabilities. **Key Requirements:** Zero-to-one development, early-stage startup experience, applied AI product building, top 20 CS degree. **Visa sponsorship available.** **Salary:** $180K-$280K.

At Serval, we're building the AI platform for IT teams. Our goal is to take on legacy players like ServiceNow, a $230+ bn company, by building the platform for AI agents to resolve IT issues instead of humans.Serval “automates the automation,” using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows.Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions.Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors like First Round, General Catalyst, Alt Capital, and Box Group.

Founder & CEO

Serval

As a Senior Fullstack Engineer at Serval, you will be instrumental in developing
the core components of our AI platform for IT teams. This role involves close
collaboration with the CTO to build new product capabilities from the ground up,
setting foundational system architecture, and contributing to engineering best
practices.

Jake Stauch

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Senior Fullstack Engineer

As a Senior Fullstack Engineer at Serval, you will be instrumental in developing the core components of our AI platform for IT teams. This role involves close collaboration with the CTO to build new product capabilities from the ground up, setting foundational system architecture, and contributing to engineering best practices.

Experience with zero-to-one development, having built new products or systems from the ground up.

Degree in Computer Science or a related engineering field from a top 20 university.

Familiarity with some of the company's tech stack: Go, GRPC, Kubernetes, React, Typescript, AWS, and Terraform.

Deep appreciation for and commitment to delivering outstanding user experiences.

Exceptional communication skills and a proven ability to work cross-functionally.

Comfortable with the pace and ambiguity of a fast-growing startup environment.

Ability to work 5 days a week in-person in the San Francisco office (Fi Di Pine and Montgomery).

Willingness to work hard in a fast-paced startup environment.

Stagnant careers or a lack of proof of high slope.

Candidates with only big tech experience without strong motivational alignment for a startup.

Candidates with 'Open to Work' status on LinkedIn.

Who We AreAt <a target="_blank" rel="noopener noreferrer nofollow" href="http://www.serval.com/">Serval</a>, we're building the AI platform for IT teams. Our goal is to take on legacy players like ServiceNow, a $230+ bn company, by building the platform for AI agents to resolve IT issues instead of humans.Serval “automates the automation,” using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows.Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions.Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors like First Round, General Catalyst, Alt Capital, and Box Group.Role OverviewAs a Senior Fullstack Engineer at Serval, you'll play a pivotal role in shaping the future of our platform. You will be tasked with building foundational parts of our technology and your contributions will be key to defining the success of our product.Key Responsibilities<ul><li>Work closely with our CTO to build new product capabilities from the ground up.</li><li>Be a champion for user experience, incorporating a deep understanding of our users to guide design decisions alongside the founding team.</li><li>Set the foundational system architecture and select key technologies for the codebase.</li><li>Help us ship V1 of Serval and deliver on our technical and product roadmap.</li><li>Help establish engineering best practices and standards within the team. Mentor junior engineers and contribute to a culture of technical excellence.</li></ul>Requirements<ul><li>6+ years of experience as a software engineer.</li><li>Experience with zero-to-one development: You should have built new products or systems from the ground up.</li><li>Deep appreciation for and commitment to delivering outstanding user experiences.</li><li>Exceptional communication skills and a proven ability to work cross-functionally.</li><li>Comfortable with the pace and ambiguity of a fast-growing startup environment.</li><li>Degree in Computer Science or a related engineering field.</li></ul>Nice to Have<ul><li>Experience with some of the technologies in our stack: Go, GRPC, Kubernetes, React, Typescript, AWS and Terraform.</li><li>Early-stage experience at a startup.</li><li>Experience building applied AI products.</li></ul>What We Offer<ul><li>Impact: Be a key player in shaping the success of our product and company.</li><li>Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.</li><li>Culture: Join a culture that values innovation, ownership, high-performance, and fun.</li><li>Compensation: Competitive salary, equity and benefits.</li></ul>How to Apply<ul><li>Send email to <a target="_blank" rel="noopener noreferrer nofollow" href="mailto:jobs@serval.com">jobs@serval.com</a> with subject line “Fullstack Engineer”</li><li>Include LinkedIn profile or resume</li></ul>

Here are key insights for evaluating Senior Fullstack Engineer applicants:

*   **Experience:** Prioritize candidates with 4+ years of software engineering experience, specifically in zero-to-one product development. Look for a track record of shipping features in talent-dense environments. Early-stage startup experience is a plus.
*   **Technical Acumen:** Candidates should be engineers first, demonstrating strong foundational technical skills. While familiarity with Go, gRPC, Kubernetes, React, TypeScript, AWS, and Terraform is beneficial, the ability to learn new stacks quickly is more important than specific tech stack experience.
*   **Educational Background:** For less experienced candidates, a degree from a top 10-20 university is preferred. For those with strong experience at reputable tech companies, a degree from a top 40-50 university is acceptable.
*   **Soft Skills:** Exceptional communication, a deep appreciation for user experience, and comfort with startup ambiguity are critical.
*   **Red Flags:** Avoid candidates from coding bootcamps, those with stagnant career progression, or individuals with only big tech experience who lack strong motivational alignment for a seed-stage startup. A lack of demonstrated high-slope career trajectory is a significant concern.

Visa sponsorship is available for the right candidates.

This role requires being on-site five days a week at our office in FiDi (Pine and Montgomery) in San Francisco.

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